The transfer process will be slow, and it may take a few minutes to complete. Once you have provided the information, Cyberduck will start the transfer process. You will need to provide the path to the file on your server, the path to the file on your BigCommerce store, and the file name of the file on your BigCommerce store. Once you have selected the file, Cyberduck will display the details of the file. We recommend using a different FTP client, such as FileZilla, to connect to your store. If you attempt to use Cyberduck with your BigCommerce store, you may experience errors and unexpected behavior. And hit the refresh button on the browser(s) you use to check the page(s) with.Īny other data about your setup, site, etc will help us help you if this doesn't get you rolling.PRO TIP: Cyberduck is not a supported file transfer protocol (FTP) for BigCommerce. Also, when uploading a modified version of a file already present on the web server, make sure you overwrite it and it actually gets updated. For beginners, moving files to and from can lead to errors that are rooted in simple house keeping issues. I've never used Kompozer before, but it looks like a straight forward WYSIWYG editor and GoDaddy is simply your domain/hosting service.Īre you getting any errors in file transmission, or anything from your editor app?īe 100% sure the files are being sent to the correct location/folder. You should have no problems with this app at all. The test above will eliminate any file transfer issues as well as your web site's ability to serve the files up to the internet.Ĭyberduck is a great file transfer utility. You need to work through a troubleshooting process step by step to identify the source of your issues. What happens? Do you see the file or anything? Then open your browser and point it to /testfile.txt
Use your upload routine and upload it to the root of the site.
Save the file somewhere you can easily find it (like the desktop) as testfile.txt Using a Text Editor of your choice, make a simple text file that has a simple line in it, like "Hello World".
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